Do you help homes near Camp Lejeune?

Yes. Crews serve homes throughout the Jacksonville area, including neighborhoods near the base, Piney Green, Hubert and surrounding parts of Onslow County. If you live in on-base family housing, contact your base housing office first, since that housing is managed separately.

I rent my home in Jacksonville. Who should I call first?

Tell your landlord or property manager right away, ideally in writing, and take photos of the damage. If water is actively coming in and you can safely shut it off, do that first. Renters insurance usually covers your belongings, not the building itself.

Is my Jacksonville home in a flood zone?

Areas near the New River, its creeks and other low-lying ground are more likely to be in a mapped flood zone, but flooding also happens outside mapped zones. You can look up your address on FEMA's Flood Map Service Center or Onslow County's online GIS maps.

How fast can someone get to my home in Jacksonville?

Often the same day. Response times depend on your location, the time of day and conditions, and can be longer right after a major storm. For active leaks, calling is the fastest way to get help.

Water Damage & Mold Help in Jacksonville, NC

Homes in Jacksonville

Jacksonville grew up around Marine Corps Base Camp Lejeune. When the base was announced in late 1940, the town's population roughly doubled almost overnight, and it has grown steadily ever since. That history shows in the housing: established neighborhoods near the base include many homes built between the 1940s and 1960s, and a large share of homes in the area are rentals. Newer subdivisions have filled in around the city since 2000, from Northwoods and Brynn Marr to the areas toward Piney Green, Hubert and Richlands.

Older homes often sit over crawl spaces with original ductwork and plumbing, while newer homes bring their own issues, like attic air handlers and long condensate lines. Both types share the same climate: long, humid summers that are hard on any home that stays damp.

Weather, flooding and storm history

Onslow County took some of the heaviest rain in North Carolina's history during Hurricane Florence in 2018. Jacksonville recorded roughly 25 inches, and areas near Swansboro topped 30 inches. Homes along the New River flooded from the combination of high tides and rain, and many homes that never took on water from the river still had roof leaks, wet crawl spaces and mold in the weeks that followed.

Flooding isn't limited to hurricanes. During heavy rain, the city has warned of standing water on roads like Western Boulevard, Brynn Marr Road and Northwoods Drive, and residents in neighborhoods such as Foxhorn have described repeated street flooding. When streets flood, crawl spaces and low-lying yards often take on water too.

Common problems in Jacksonville homes

Homes that sit empty between moves. With frequent military moves, many houses sit vacant for weeks between tenants or owners. If the AC is turned off or set high, humidity builds and mold can start without anyone noticing.
Leaks discovered late. A slow drip under a sink or a clogged condensate line in a vacant home can run for days before the next walk-through.
Crawl space moisture after heavy rain, especially on low-lying lots.
Storm damage from wind-driven rain and roof damage during hurricanes and tropical storms.

Jacksonville at a glance

County: Onslow County, NC
ZIP codes: 28540, 28546
Services: mold remediation, water damage restoration, storm damage, fire and smoke damage

More help in and around Jacksonville

Nearby: Sneads Ferry, Holly Ridge, Surf City · All service areas